Customer Testimonials
Just got yhe new Ford Rattler...love it, thanks John Stahl and your finance department was great. You were a great salesman and very knowledgeable. Thank you for all the help and highly recommend this team
We worked with Abigail Fox and she was a pleasure to work with. We will definitely use her in the future.
Abigail fox was amazing to work with. Definitely will be back in the future.
Abigail Fox is amazing. She’s honest and real, and I can trust that she always gives great service with a smile.
Abigail is a pleasure to work with see her for anything you need!
Professional, professional, professional!!!! I have to say if you are looking for a vehicle contact Bijan Porshahidy! He is so kind and considerate, very much there to help you!!! No pressure, and no judgement. Give him a try, you won’t be disappointed!!!
I worked with Bijan, and he was very knowledgeable and friendly. I recommend buying here and working with Bijan.
Bijan was absolutely amazing to work with throughout the entire process. Will do all of my future business with this dealership.
Bijan was super nice and helped me out so much!
I had an amazing experience with Lou Fusz Ford, I want to give a huge Thank you to Bijan!! He was so great, answered all my questions and made me feel very comfortable with my purchase!
Great customer service! experience was quick and efficient. I would definitely recommend friends. Thank u
Highly recommended! We had to come from out of town to by the vehicle we wanted. We worked with Machaela and she was super helpful making sure the vehicle was there and ready for us.
We bought our vehicle from Abigail Fox at Lou fusz in Chesterfield. She was very pleasant and very knowledgeable. If you want a Ford go see Abigail Fox!!! Five stars all the way.🌟🌟🌟🌟🌟
Bijan was great help highly recommend!!!
Abby was super fun to work with! My wife was pregnant and Abby helped with the delivery in our brand new ford focus! Grade A customer service!
Bijan is the absolute BEST to work with. He's so relatable and personable and doesn't try to pressure you into anything. He is incredibly thorough and available and makes the process SO MUCH SIMPLER than other companies. Once we decided what we wanted he had us in and out in an hour or less!
Next time you’re in need of a new Ford Ask for Bijan ! He’s the absolute best Sales Consultant you will ever meet !! Trust me you will not be disappointed. Bijan makes you feel welcome and addresses any questions or concerns .
Was just there recently and I gotta say I have never seen customer service like I received from Will Lewis and I felt the need to leave a review.
It took so long for Ford, but my salesperson Abigail Fox could not have been more attentive. Checked on my order religiously and brought home a Bronco Raptor for me. Thanks Fusz
Always ask for Bijan for amazing service! Definitely my go-to if I have any questions, very informative without overloading you with info. Will suggest Bijan at Lou Fusz Ford to my friend's int he future!
Had a great shopping experience with the help of Bijan. We'll definitely be back and will recommend to friends!
Bijan was lovely to work with 🤗 Highly recommend!
Bijan was very honest, dedicated and went above & beyond my expectations. He was very knowledgeable on every question I asked. I recommend him to all my family & friends.
Bijan was awesome to work with! Very professional but still so down to earth, will definitely recommend him and Lou Fusz Ford to friends and family in the future!!
Abi was by far the easiest car saleswoman to work with. She was knowledgeable about the inventory, as well as comforting (as I was a female buying a car for myself). Go to Abi😊
Great service, Will Lewis helped me with everything I needed.
Bijan was a delight to work with, outstanding young person, went above and beyond to help me, LeeAnn Choate
Lou Fusz made purchasing my new Edge so easy. Bijan was my salesman and I could not have asked for a better person to help with this experience. If you ever find yourself at Lou Fusz Ford, ask for Bijan!
BIJAN was AMAZING to work with, extremely helpful, answered every question thoroughly and made the process fast and easy!!! He’s outstanding at his job and knows his stuff!
My sales person Bijan Porshahidy was excellent. Made the process super easy. Can guarantee he will forever be the only salesman I go thru for a vehicle purchase.
Will Lewis was amazing!
I just want to give a shout out to Bijan at Lou Fusz for always being helpful & amazing. Five stars!
Bijan Porshahidy is amazing to work with!! He makes the buying process sooo easy and quick! Lots of great/clean vehicles there. I’ve bought my last 2 at Lou fusz! 10/10 recommend!
Bijan porshahidy helped me start looking for a great car. I have three kids and looking to upgrade. He made everything simple and understandable! Excellent customer service!
Bijan WAS and IS ALWAYS the best!
Abigail Fox was a pleasure to work with. She was very knowledgeable about the vehicles I was interested in.
Incredibly friendly service with real down to earth people that want to help you!
Top Notch
Was in out with my new car in no time. The people were great and so was the service.
Great service, everything was scheduled in, advanced and ready when we got there. An up-sale was attempted which is annoying, but expected. The service agent wasn’t pushy about it though.
Lou Fusz went above and beyond to make sure my issue was addressed in a timely manner.
Great customer service . Despite putting down a larger payment than we initially anticipated. We didn’t feel pressured into making that decision .
The service center guys were great. Brandon was a big help. I will be back for all my needs for my Ford.
They were extremely helpful in assisting us to get the car we wanted. to me they went above and beyond for us.
Great service from Ford and my service advisor. Would definitely recommend this dealership to anyone
Very friendly and fast experience. Thank you for the professionalism and care of my vehicle.
Professional and efficient. Thank you for your service. Brad , was exceptional and got my car service in record time, plus I got a coupon for a free car wash! Thank you Brad!!!
Paul was amazing! It was my first car purchase and everything went super smooth. I’m extremely happy we chose this dealership. So happy with my Bronco and will definitely go there for future purchases!
Paul was very polite and helpful. He went above and beyond to help find the perfect car!
Lou Fusz was awesome to work with, specifically salesman Paul Parker and Brian on finance. Easiest car deal I've ever done; very understanding, patient and helpful. Would highly recommend and will return for future deals!
Lou Fusz was awesome to work with, specifically salesman Paul and Brian on finance. Easiest car deal I've ever done; very understanding, patient and helpful. Would highly recommend and will return for future deals!
Greg made our purchase experience with Lou Fusz very nice, and the financial portion went very smoothly. David Sarandis
Working with Rick Dana and Dan Hoeflinger couldn't be better. Both are extremely knowledgeable, diligent and personable. If it wasn't for them I may even consider a change to GM!
Very Courteous. Was able to check my car in early due to another apt. Appreciated the Car Wash Coupon received.
I was very pleased with the safety recall work they performed. The service writer was very polite and courteous and offered me a ride home due to the length of time necessary to complete the two recalls. She called me when the repairs were done and offered to have me a ride back to the dealership. I will certainly consider Lou Fusz Ford for any necessary repairs in the future.
Everyone went above and beyond management and tech included! Management (Brad I believe was his name) kept me informed of what was going on with my car. I was informed the tech stayed late to fix my car when there was extra work needed to be done. Very happy with the service I received and will be coming back for sure.
Was looking for a vehicle that fit our family and Bijan helped us find exactly the right vehicle at a price that worked for us and was kind, helpful, and informative throughout the whole process. We will be buying from this dealership and specifically Bijan again!!!
WONDERFUL GREAT SERVICE JUST AWESOME
Handled all my issues in a reasonable time. Location and transportation to and from service is fantastic
Loved the convenience of the shuttle taking me to and from work while my car was repaired!!
My Service Advisor got All the Work needed Completed in a Timely and Professional manner.
Scheduling was prompt courtesy was excellent completion time was less than expected so obviously I'm very pleased. I've always been happy with your services.
This is a great team, they helped me get financed for a car. I am great full for them to give me a fresh start.
great service ,friendly staff. on time
Bijan did an excellent job. It was a tough and disappointing overall experience for me but I realize it was not Bijan’s, or the dealership’s fault, that Ford decided to remove the feature (massaging seats) I chose the Expedition over competitor vehicles. That should never happen without communication with dealer and then customer.
Great service! And quick! I was in and out for my oil change and that is important to me!
Jaclyn Caragher is a fantastic Service Advisor! She explains everything properly and truly wants the customers to be satisfied! Keep up the great work, Jaclyn!
Brandon in service is great to work with. He remembers his customers and is always polite.
The dealership provided a diagnosis of the problem and associated cost. They were efficient and friendly.
Friendly and trustworthy. I really liked the valet service they provided me, which is a new offering.
Everyone nice. Girl that answered phone. Brandon in service. The courtesy car drivers. Completely better than the other ford dealer near me
Very accommodating they were able to get us in the day. They were friendly and kept is updated on when the car would be ready.
Timely service, friendly staff, comfy waiting area. I like the service I got, but I didn’t get my washer fluid refilled. Not that big of a deal, but when I pay for “the works” I wish I got all that was listed.
Lou Fusz called me with updates and fixed my truck quickly. Always welcoming and professional.
Regular service appointment - oil/filter and tire rotation (and fluids topped off), all done with care. Service advisor was courteous and quick and the technician left not one smudge anywhere. Good service appointment! Thanks to Jaclyn Caragher and Brandon S. (Technician)
Good service.
John and Grant were amazing. This being my fifth purchase in the last 20 months they had a good understanding of both my interests and expectations. The process was welcoming and straightforward. They have earned my trust in knowing I received the best deal possible. Grant is very detailed oriented in explaining all the options without trying to sell you on everything they offer. He does an excellent job in understanding your driving history so as to best match the appropriate options. I always feel welcomed and respected with each visit to the dealership even if it’s just to stop ...
For the second time, they searched until they found THE car I wanted. They listened to my needs, not just inventory. Very easy and timely transaction process.
Lovely Acadia I purchased. Added bike rack later. Love this dealership. 2nd auto I purchased from them.
Very pleasent not much pressure. Have take the car to the dealership for years good service that why we came there in the first place.
Fast efficient. But the waiting room is very plain. Was in for a quick oil change. Still added one quart of oil to get it to the top mark when I got home.
Just purchased two Ford mavricks from Brad after Illinois dealers tried to gouge us for 10k+ over msrp. Brad and his team was upfront and transparent the whole time. His finance team had the best deal around getting a company with no credit established for 2 vehicles for 3500 down and only paying 25k each before tax title and a extended mileage warranty since we would likely put 50k miles on the vehicles in 1 year for our service trucks. I'm not a Ford guy personal. But I'll go to him for all my future business vehicle needs because they were ...
I had a “check engine light” come on. Even though they were booked out, Service Rep worked me in the next day.
I had a product recall in my car transmission and theyve send me all the details had my scheduled day of repair for my car and the staff was very professional and polite and even provided a shuttleservice to provide accomodations for me to work and to top it they even offered a free carwash as an aftersales service. EXCELLENT CUSTOMER SERVICE. Highly recommended 👍🏻
Jaclyn did a wonderful job helping me with my repair. Arranging rides, and staying in communication with me. Great job!
Machehala did amazing!
Excellent service on our 1995 E250 van. Thanks to Dave Dibbert we hope to drive it for another 400,000 miles!
Pleasant salesperson. Knowledgeable and efficient! Will purchase my next Ford vehicle from Abigail Fox for sure!
Great sales lady. Very knowledgeable about the products she is selling would recommend her to anyone.
Great Service and kind people